Email is our primary channel and the fastest way to reach a person. One address handles everything — adding the right subject line just gets it to the right place sooner.
| What you need | Subject line | Typical reply |
|---|---|---|
| App support & bug reports | Support | 24–48 hours |
| Correction to religious content | Content Correction | Priority — 1–2 days |
| Privacy request or question | Privacy Request | Acknowledged in 5 business days |
| Delete my data | Delete My Data | Completed within 30 days |
| Contribution or billing question | Billing | 24–48 hours |
| Security vulnerability | Security | Acknowledged in 5 business days |
| Press & media | Press | 2–3 business days |
| Partnerships & mosques | Partnership | 2–3 business days |
| Legal & copyright | Legal | 2–3 business days |
For a bug or a wrong prayer time, including these details usually saves a round trip:
Postal mail is accepted at our registered office, though it is considerably slower than email. Please do not send devices or physical media — they cannot be returned.
TAWHID DIGITAL TECHNOLOGIES INC.A few questions come up often and already have answers: