Contact Us

We aim to reply within 24–48 hours, Monday to Friday

Email us

Email is our primary channel and the fastest way to reach a person. One address handles everything — adding the right subject line just gets it to the right place sooner.

What you needSubject lineTypical reply
App support & bug reportsSupport24–48 hours
Correction to religious contentContent CorrectionPriority — 1–2 days
Privacy request or questionPrivacy RequestAcknowledged in 5 business days
Delete my dataDelete My DataCompleted within 30 days
Contribution or billing questionBilling24–48 hours
Security vulnerabilitySecurityAcknowledged in 5 business days
Press & mediaPress2–3 business days
Partnerships & mosquesPartnership2–3 business days
Legal & copyrightLegal2–3 business days

info@tawhidapp.com

Helping us help you

For a bug or a wrong prayer time, including these details usually saves a round trip:

  • Your device model and OS version (e.g. iPhone 14, iOS 18.2)
  • The app version, shown at the bottom of the app's settings screen
  • Your city, and the calculation method and Asr convention you have selected
  • What you expected to see, and what you actually saw — a screenshot is ideal

Registered office

Postal mail is accepted at our registered office, though it is considerably slower than email. Please do not send devices or physical media — they cannot be returned.

TAWHID DIGITAL TECHNOLOGIES INC.
5050 Halifax Street, Unit 906
Burnaby, British Columbia  V5B 2N5
Canada
Incorporation No. BC1599227 (British Columbia)

Before you write

A few questions come up often and already have answers: