Data controller: TAWHID DIGITAL TECHNOLOGIES INC. (British Columbia, Canada · BC1599227)
Contact: info@tawhidapp.com
This page explains how we handle your information in the Tawhid mobile apps and on tawhidapp.com.
Tawhid (“Tawhid”, “we”, “us”, “our”) is operated by TAWHID DIGITAL TECHNOLOGIES INC., a company incorporated under the laws of British Columbia, Canada (Incorporation No. BC1599227). We provide mobile applications and websites that help Muslims with daily worship.
TAWHID DIGITAL TECHNOLOGIES INC. is the data controller (and, under Canadian law, the organization accountable) for personal information processed through the Services. Our registered office is:
TAWHID DIGITAL TECHNOLOGIES INC.For any privacy-related request or concern, email info@tawhidapp.com. Email is our primary and fastest contact channel and we aim to respond within 30 days.
This policy covers our mobile apps (Android/iOS) and websites, including tawhidapp.com and related pages (the “Services”).
Please read this carefully.
Because Tawhid is designed for Muslim worship, your use of the Services may imply information about your religious beliefs. Under the EU/UK GDPR (Article 9), Quebec Law 25, and similar laws, religious belief is considered a special category of personal data requiring heightened protection.
By installing and using the Services, you provide your explicit consent to our processing of this inferred information for the sole purpose of delivering the worship features you request (e.g., Prayer Times, Qibla, Quran, Hadith, Duas, Tasbih, Azan notifications). We do not use this information for advertising, profiling, or any purpose unrelated to the Services.
If you do not consent to this processing, please do not install or use the Services. You may withdraw consent at any time — see Withdrawing Consent.
| Category | Examples | Purpose |
|---|---|---|
| Account & Contact | Name, email (when you email us or if an account feature is used in future) | Support, respond to inquiries |
| Device & Usage | App version, OS version, device model, performance, crash logs, feature usage | Diagnostics, app improvement, fraud & abuse prevention |
| Location (with permission) | GPS coordinates / coarse location | Prayer Times, Qibla, Nearby Places |
| Notifications | Push token (non-content) | Send Azan & feature alerts you enable |
| Content Delivery | IP and minimal tech data to stream Makkah Live/Islamic Radio | Deliver streams from third parties |
| Web Cookies | Preferences, session, analytics cookies | Website functionality & insights (see “Cookies”) |
| Inferred (sensitive) | Religious belief, inferred from use of the app | Provide worship features only — see Sensitive Information |
What we do not collect: We do not show third-party advertising in the app and do not use advertising identifiers (IDFA on iOS, AAID on Android) to build behavioral profiles or share with ad networks. We do not knowingly collect government IDs, payment card numbers, biometric data, or precise health data.
We use the information we collect for the following specific purposes:
We do not use your information for behavioral advertising, sell it to data brokers, or share it with advertising networks.
Where we rely on your consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal:
The Services may link to or embed third-party websites, app-store pages, social media, or streaming sources (e.g., Makkah Live providers). We are not responsible for the privacy practices or content of those third parties. We encourage you to read their privacy policies before providing information.
We keep personal information only as long as we need it for the purposes described above, to meet legal obligations, resolve disputes, and enforce our terms. Where we can state a definite period, we do:
| Information | How long we keep it |
|---|---|
| Account and profile information | Until you delete your account, then removed within 30 days — see Delete My Data. |
| Backups you create | Until you delete the backup or your account. |
| Support conversations and attachments | A conversation closes automatically after 30 days of inactivity. We keep closed conversations while they remain useful for answering follow-up questions from you and for handling any related dispute, and delete them once neither applies. |
| Contribution and purchase records | 6 years from the end of the relevant tax year, as Canadian tax and corporate record-keeping law requires. We hold the transaction record only — never your card details. |
| Subscription and entitlement events | 400 days, then deleted. |
| Referral link click data | 7 days, then deleted. |
| Crash reports and diagnostics | Held by our diagnostics provider on its own schedule — currently 90 days for Firebase Crashlytics. |
| Server and security logs | Kept for as long as needed to investigate abuse, security incidents and faults, and routinely rotated out. They are not used to build any profile of you. |
| Deleted data sitting in backups | Purged within 90 days as encrypted rolling backups are overwritten. |
Where law requires us to keep something longer — for example a tax record, or information subject to a legal hold — we keep it for that period and no longer. If you ask us to delete your information while such an obligation applies, we will tell you what we must keep and why.
Depending on where you live, you may have the following rights regarding your personal information:
How to exercise these rights: email info@tawhidapp.com with the subject “Privacy Request” and tell us which right you want to exercise. We may need to verify your identity before responding. We aim to reply within 30 days and will not charge a fee for reasonable requests.
Canada (PIPEDA / Quebec Law 25): Residents of Canada have rights under PIPEDA and, in Quebec, additional rights under Law 25 including the right to data portability and to be informed of automated decision-making. TAWHID DIGITAL TECHNOLOGIES INC. is accountable for compliance and is the contact for privacy concerns at info@tawhidapp.com. You may also file a complaint with the Office of the Privacy Commissioner of Canada or, for Quebec residents, the Commission d’accès à l’information.
EEA / UK: You may lodge a complaint with your local supervisory authority. A list of EU authorities is available at edpb.europa.eu. UK residents can contact the ICO.
This section provides additional disclosures for residents of California (CCPA/CPRA), Virginia, Colorado, Connecticut, Utah, and other US states with comprehensive privacy laws.
To exercise any of these rights, email info@tawhidapp.com, or use our Delete My Data page for deletion requests. This website runs no advertising or analytics cookies, so there is nothing to opt out of for site tracking. You may also designate an authorized agent to submit requests on your behalf.
TAWHID DIGITAL TECHNOLOGIES INC. operates from British Columbia, Canada, and our service providers (e.g., Google Firebase, hosting/CDN) operate globally. Your information may therefore be processed in Canada, the United States, the European Union, and other countries with different data-protection laws than yours.
Where required by law, we rely on appropriate safeguards for cross-border transfers, including the European Commission’s Standard Contractual Clauses, the UK Addendum, and the safeguards built into our vendors’ data-processing agreements. By using the Services, you acknowledge that your information may be transferred internationally for the purposes described in this policy.
No method is 100% secure. Please keep your device updated and protected.
If you believe you have found a vulnerability, please tell us — see our security policy for how to report it.
If personal information we hold is lost, accessed or disclosed without authorisation, we will investigate immediately, take steps to contain it, and record what happened.
We will never ask you for your password, payment details or government ID as part of a breach notification. If you receive such a request claiming to be from us, it is not from us.
The Services are not directed to children under 13 (or the higher minimum age required by your local law, e.g., 14 in Quebec/Spain, 16 in some EU jurisdictions). We do not knowingly collect personal information from children under that age without verifiable parental consent, as required by the US Children’s Online Privacy Protection Act (COPPA), GDPR Article 8, and equivalent laws.
If you are a parent or legal guardian and believe your child has provided personal information to us, email info@tawhidapp.com and we will promptly delete it.
We use these vendors solely to provide the Services. This is the actual list, not an illustrative one. We update it when a vendor changes.
| Vendor | What it does for us | Data it handles |
|---|---|---|
| AccuWebHosting | Hosting for tawhidapp.com and our API | Request logs, IP addresses, anything you send us through the Services |
| Google Firebase (Cloud Messaging, Crashlytics) | Push notifications such as prayer reminders; crash reporting | Device push token, device model and OS, crash diagnostics |
| Zoho Mail | Sending transactional and support email | Your email address and the content of the message |
| Stripe, Inc. | Processing contributions | Payment details, handled by Stripe directly — we never receive or store your full card number |
| RevenueCat, Inc. | Managing app-store subscription entitlements | App-store purchase identifiers and subscription status |
| Aladhan (Islamic Network) | Prayer time and Hijri calendar calculation | The coordinates or city you ask times for |
| Google Maps / Places | Nearby mosque and place lookup | Location queries, IP address |
| Streaming providers | Makkah Live and radio delivery | IP address, minimal technical headers |
Apple and Google are not sub-processors of ours. When you buy or subscribe through the App Store or Google Play, they act as the seller and handle your payment under their own terms, and we receive only the purchase identifier and subscription status.
Questions about a vendor, or want to know where one stores data? Email info@tawhidapp.com and we will tell you.
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top. For changes we believe will have a substantial impact on your rights (for example, new categories of data, new disclosures, or changes to legal basis), we will provide a more prominent notice in the app or on the website, and where required by law we will seek your renewed consent.
Previous versions of this policy are available on request by emailing info@tawhidapp.com. Continued use of the Services after a non-material update means you accept the updated policy.
Email (primary contact for all privacy requests): info@tawhidapp.com
Email is the fastest and authoritative channel for privacy requests, support, and legal correspondence; postal mail sent to the registered office above is also accepted but will take longer to process. We aim to acknowledge privacy requests within 5 business days and respond substantively within 30 days.
For technical support (e.g., wrong prayer time, notification issues), please include your device model, OS version, app version, and screenshots.